Privacy Policy
Last updated: February 27, 2026
This Privacy Policy describes how LedgerLearn Academy collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we gather, how we use it, and the rights you have regarding your data.
Information We Collect
We collect various types of information to provide and improve our accounting and bookkeeping courses. When you register for our platform, we gather personal details such as your name, email address, and password. As you interact with our website and course materials, we automatically collect usage data including your IP address, browser type, pages visited, and the duration of your visits.
We may also collect information about your learning progress, course completion status, and feedback you provide. Additionally, we collect data through cookies and similar technologies to enhance your browsing experience and personalize your learning journey.
How We Use Your Information
We use the information we collect to deliver, maintain, and improve our accounting and bookkeeping courses. Your personal data helps us create your account, process enrollments, and provide customer support. We analyze usage data to understand how our students interact with our platform, which allows us to optimize course content and user experience.
We may use your email address to send course updates, promotional materials, and important notifications. Your learning data helps us track your progress and recommend relevant content. We never sell your personal information to third parties. All data processing is conducted in accordance with applicable privacy laws in Malaysia and internationally.
Your Rights
You have several rights regarding your personal information. You can access, review, and request corrections to any data we hold about you at any time. You have the right to request deletion of your account and associated personal data, subject to legal obligations we may have to retain certain information.
You can opt out of receiving promotional emails while continuing to receive essential course notifications. You have the right to data portability, meaning you can request your information in a structured format. To exercise any of these rights, please contact us using the details provided below. We will respond to your requests within 30 days or as required by law.
Cookies and Tracking Technologies
We use cookies to improve your experience on our platform. These small files stored on your device help us remember your preferences, maintain your login sessions, and track which course materials you’ve accessed. We use both session-based cookies that expire when you close your browser and persistent cookies that remain longer.
We also use analytics tools to understand how visitors use our website and courses. These technologies help us identify which features are most valuable and where we can make improvements. You can control cookie settings in your browser preferences, though disabling cookies may affect your ability to access certain features of our platform.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology to secure data transmission, particularly for sensitive information like passwords and payment details.
While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and maintain the confidentiality of your account credentials. If you suspect any unauthorized access to your account, please contact us immediately.
Third-Party Services
We may use third-party service providers to assist with course delivery, payment processing, and analytics. These providers are contractually obligated to use your information only as necessary to provide services to us and must maintain appropriate security measures. We do not authorize these providers to use or disclose your information for any other purpose.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new “last updated” date. Your continued use of our platform following such modifications constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, you can contact us:
Email: [email protected]
Phone: +60 3 2178 5493
Address: Jalan Merdeka 28, Kuala Lumpur, 50050, Malaysia
We will respond to your inquiries promptly and help address any privacy concerns you may have.